“I’m not seeing results with my CRM platform – how can BlueJack help?”

If you are reading this, you’ve surely seen countless articles and reports boasting the benefits of CRM platforms, from potentially drastic profit increases to boosts in productivity. In fact, 64.2% of salespeople report CRM tools as being impactful or very impactful on their ability to grow revenues. However, there are many common issues with implementation that can leave users frustrated as to why they’re not able to bring about the same results. While 47% of polled CRM users reported a significant impact on customer retention and customer satisfaction, of those who reported being unsatisfied with their chosen platform, 46% reported it was due to the platform lacking features, and 11% reported it was due to poor support – both complaints easily resolved with the proper consulting guidance and customization. At BlueJack, we’re here to help with just that.

We have a team of experienced consultants and developers who can help you with nearly all common CRM system challenges. Whether you need to implement custom applications, integrate with other systems, develop an adoption strategy, or train your team to use the system efficiently, we’ve got your back.

We’ll work with you to understand your specific needs and goals, and then we’ll develop a solution that’s right for you.

Here are some of the ways our services can help you get more out of your CRM platform:

1. Consulting: We can help you assess your current CRM system and identify areas where it can be improved. We can also help you develop a plan for implementing changes and getting your team on board.
2. Development: We can develop custom applications that meet your specific needs. We can also integrate your CRM platform with other systems, such as your website or accounting software.
3. Training: We can train your team on how to use your CRM platform effectively. We can also provide ongoing support to help you troubleshoot problems and make the most of your system.
4. Ongoing support: With a dedicated administrator or our hourly Admin on Demand service, we can provide CRM administrators that understand your business domain and will keep your implementation humming.

Here are some additional statistics that describe the benefits a CRM platform can bring:

1. Sales: A study by Salesforce found that companies that use their CRM have seen an increase of up to 29% in sales, up to 34% in sales productivity, and up to 42% in forecast accuracy. 
2. Marketing Automation: Marketing automation has been shown to increase marketing revenue by 10% within the first 6-9 months of implementation, and 32% of marketing automation users reported generating 30-40% more leads.
3. Overcome Common Business Challenges: There are many common challenges in maintaining a customer-centric organization – 52% of business reported functional silos being their biggest challenge in achieving this. CRM platforms allow for all customer data to be centralized in a single database, ensuring everyone on every team has access to the same data, in real-time. 

So if you’re not seeing results with your CRM platform, don’t give up. Contact BlueJack today and let us help you get the most out of your system.